Product Updates
Product Updates category for Support Cloud.
Release Notes
See all articlesMarch 2025 Release Notes
Our March 2025 release brings several enhancements to reporting, live chat, and developer tools in Support Cloud. 🚀
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New Feature Walkthroughs
See all articlesUsing the New SLA Monitoring Dashboard
We’ve launched a new SLA Monitoring Dashboard to give admins real-time visibility into response and resolution compli...