Zach Wermich

The API is designed to handle high volumes of requests while ensuring stability and performance for all users. To maintain fair usage, rate limits are enforced based on the Support Cloud Suite plan...

Introduction: In this article, we will guide you through the process of applying filters in the reporting dashboard. This feature allows you to customize your reports and focus on specific data set...

We understand the importance of keeping track of your purchases. If you need to access a copy of your invoice, follow the steps below to easily retrieve it. Accessing Your Invoice Step 1: Log Into ...

Overview: This article provides guidance for users on how to set up and utilize the new third-party data integration for reports within the platform. It outlines the steps to configure the integrat...

If you're encountering an error related to API rate limits, follow these troubleshooting steps to identify the cause and resolve the issue. Step 1: Understand the API Rate Limit Error Rate limit e...

Overview Your security is our top priority. Follow these best practices to protect your account and prevent unauthorized access. 1. Use Strong & Unique Passwords Use a password that is at least 1...

Support Cloud Admin 201 Certification Bundle Admin I Certification bundle - Certifications at a 15% discount if bought in bulk     About this bundle Need to get certified on our...

Support Cloud Admin 301 Certification Bundle Admin I Certification bundle - Certifications at a 15% discount if bought in bulk     About this bundle Need to get certified on our...

Support Cloud Admin 101 Certification Bundle Admin I Certification bundle - Certifications at a 15% discount if bought in bulk     About this bundle Need to get certified on our...

Change your password Open your Support Cloud Account. You might need to sign in. Under "Security," select Signing in to Support Cloud. Choose Password. You might need to sign in again. Enter your ...